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CERTIFICATION PLATFORM

From spreadsheets to an AI-ready certification platform

Allergy Standards Limited (ASL) runs the Asthma & Allergy Friendly® Certification Program. We built its Zoho platform from the inside, and now extend it with AI and senior advisory work.

AI SpreadsheetsZoho CRMForms & SurveyZoho BooksLab results ZOHOONE CertificatesClient portalDashboards
50M+
products with certified claims
10,000+
document records synced to dashboards every week
Seconds
certificate turnaround, down from about two weeks
BasedDublin, Ireland
SectorTesting, inspection and certification (asthma and allergy)
RelationshipChief Innovation Officer, now DMIC consultant
ServicesZoho · AI · Senior tech
The client

ASL has certified the claims of more than 50 million products. It serves brands around the world from a focused team in Dublin, so its systems have to do a lot of the heavy lifting.

What we did
Part 1

Building the platform

As ASL's Chief Innovation Officer, Dave Morrissey led the move from separate spreadsheets and platforms to a connected Zoho One system.

Zoho One · ASLconnected
CRM
Creator
Forms
Survey
Books
Portal
01
Zoho One & CRM
Zoho CRM became the hub, working alongside certified Zoho partner 1 Cloud Consultants, linked to Creator, Forms, Survey and Books. A sales pipeline for each service, automatic enquiry routing, and custom modules for marketing assets and campaign tracking.
02
Zoho Creator & Deluge
Custom applications that run the certification business:
A Certified Product Database linked to CRM
Automatic certificates with two digital signatures, issued as soon as the lab certifies a product
Portals for asset approvals and test requests, pre-filled from CRM
A document repository for certificates, contracts, NDAs and logos
One single sign-on client portal, personalised by job title, with modules that unlock in step with the sales funnel
Part 2

Making the platform work harder

Now we work with ASL as consultants through DMIC. The focus has moved from building systems to getting more value from them.

dmic-agent · weekly-sales
step 1Pull latest data from CRM
step 2Sync document records
step 3Build weekly sales view
step 4Refresh leadership dashboard
step 5Report ready ✓
01
AI strategy & adoption
We set up and support ASL's AI workspace, connected securely to its Zoho systems, and trained colleagues to use AI for everyday work.
02
AI agents & automation
Reports once built by hand now come straight from live Zoho data:
A weekly sales report
A demand generation dashboard
A leadership dashboard covering sales, client engagement and the certification estate
03
Data pipelines
Scheduled Zoho Flow and Deluge pipelines pull more than 10,000 document records, plus product and portal data, from Creator each week to feed those dashboards.
04
Fractional CIO
For ASL's senior leadership team:
Independent reviews of key systems, with clear recommendations
Technology roadmap and supplier advice
Platform planning as the business grows
05
Systems, IT & web
Ongoing client portal upgrades, the move to Zoho WorkDrive for documents, and shared calendar migration.
06
Innovation workshops
Workshops with ASL's clients, using World Café conversations to bring marketing, sales, R&D and science together around new ideas.
“We took something that could take two weeks and made it possible within a couple of seconds.”
Dave Morrissey, quoted in Zoho's case study
“Dave didn't just advise on our systems, he built them. Our clients now get their certificates in seconds instead of weeks, with one portal for everything they need from us. Now he's helping us use AI to serve them even better.”
[Name], [Role], Allergy StandardsDRAFT · AWAITING APPROVAL

Result: certificate turnaround went from about two weeks to seconds, saving hundreds of hours.

Why it matters

We didn't just advise on ASL's platform, we built it. That means we can extend it with AI quickly, without a long discovery phase. It's the same mix we bring to every DMIC client: Zoho done properly, AI that earns its keep, and senior tech thinking on call.

SERVICES USED Zoho One & CRM implementationZoho Creator & Deluge developmentAI agents & automationFractional CIO / technology directorInnovation workshops